Refund Policy

Our organization strives to provide valuable services and events to our members and participants. Please review the following refund policies before submitting a request.

Membership fees are non-refundable. Once a membership has been processed, no refunds or partial refunds will be issued. Event registration fees, however, are considered on a case-by-case basis. If you need to request a refund for an event registration, you must submit a written request at least 30 days before the event. Refunds may be subject to processing fees or alternative options, such as a credit toward a future event.

To request a refund for an event registration, please provide your name, contact details, event name, registration information, and the reason for your refund request. Supporting documentation may be required. Requests should be sent via email to info@flhousing.org with the subject line: "Refund Request – [Event Name]." Our team will review your request and communicate a decision within seven (7) business days. If approved, refunds will be processed within five (5) business days and issued to the original payment method.

Refunds, if granted, may be subject to administrative or processing fees. No-shows at events are not eligible for refunds. If an event is canceled by the organization, full refunds or credits will be provided. For any questions or further assistance, please contact info@flhousing.org.